Some users have been frustrated by repeated problems when logging in to the ECE website. After too many failed attempts, our software will disable your account for security reasons. Part of the problem is that our software uses a generic error message that doesn’t tell you which one is wrong, username or password. It just says, "Username or password is not valid". If you receive this error message, please try the following approach.
1. Refer to your notes and carefully re-enter your username and password. Please remember that spaces are not allowed in your username or password and both usernames and passwords are case sensitive.
2. If the problem persists, click the “Forgot Username” link on the login page. Within two minutes, you will get an email from “Easton Club East” confirming your username. Try to login again with this username.
3. If that does not solve the problem, use the “Forgot Password” link. You will then get another email with a password reset link. Without delay, click on the link in the email to create a new password (the reset option expires in three hours). Once you create your new password, you should be able to login successfully.
4. If none of the above work, please let us help. Use the Contact Us option from the blue Navigation Bar to send a request for help to the Webmaster. You can do this without a login.